Chapter 1: Overview and Setup
This chapter also helps you understand the defaults and user options defined in the Sales Order Processing Setup window. You review the variety of pricing structures available in Sales Order Management. You discuss the importance of the Order document Types and how they affect automated work flow in the life-cycle of an order. You learn how the behavior of each document type determines the steps and processes that must take place in the sales order processing cycle. You also learn how to set up process holds allowing you better control over document flow.
Chapter 2: Entering Quotes, Orders, Back Orders, and Returns
This chapter examines the day to day operations in the Sale Order Processing module. You focus on the Sales Transaction Entry window, which is the central location for entering customer orders. You learn the minimum required information to enter an order and the other important fields and options available for tracking, managing and handling orders. You learn about entering quotes, orders, back orders, invoices, and returns.
Chapter 3: Using Special Item Types
This chapter examines the unique characteristics of “special type” items in Sales Order Processing. This includes entering Drop Ship orders, Lot Numbered items, and Sales Kits.
Chapter 4: Printing, Posting, and Transferring
This chapter examines the day to day printing and posting operations in the Sale Order Processing module. The various printing and posting options for individual and multiple documents are discussed. This chapter will also focus on what documents can be transferred (to other document types) and how the document information is effected.
Chapter 5: Fulfilling, Allocating, and Committing Documents
This chapter discusses the terms “allocation” and “fulfillment” and determines how these processes can be tailored for a business. A process called Sales Order Commitments that allows linking sales order documents to purchase orders in the Purchase Order Processing module will be explained.
Chapter 6: Editing and Removing Records
This chapter discusses the options available for editing, deleting, and voiding sales order documents existing in the system. You review the inquiry screens and reports that are provided to assist you in making informed sales decisions and to track sales data.
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